Refund & Cancellation Policy
Last Updated: March 10, 2025
At PaymntGateway, we strive to provide a seamless payment experience. This Refund & Cancellation Policy outlines
the terms for refunds and cancellations.
1. Payment Gateway Fees
- All setup fees, subscription fees, and transaction charges are non-refundable.
- Refunds for failed transactions will be processed according to the payment provider’s policy.
2. Transaction Cancellations
- Successful Transactions: Once a payment is processed, it cannot be canceled.
- Pending Transactions: If a transaction is pending due to a technical issue, it
may be automatically canceled.
3. Refund Conditions
Refunds are only applicable under the following cases:
- Duplicate transaction processing
- Incorrect charge due to technical error
- Unauthorized or fraudulent transactions (subject to verification)
4. Refund Process
To request a refund, follow these steps:
- Email us at support@PaymntGateway.com
with your transaction details.
- Our team will verify your request and respond within 5-7 business days.
- Approved refunds will be processed within 7-10 business days to the original payment method.
5. Disputes & Chargebacks
- If you dispute a charge, contact us before filing a chargeback with your bank.
- We may suspend accounts with excessive disputes.
- For further queries, reach out to support@PaymntGateway.com.